CDPs and the Role of Data Segmentation in Marketing thumbnail

CDPs and the Role of Data Segmentation in Marketing

Published Jul 07, 22
5 min read


Modern businesses require a central place to store Customer Data Platforms (CDPs). It is a critical tool. These software applications give an improved and complete view of customers that can be used to focus marketing efforts and enhance customer experience. CDPs also offer a range of features such as data governance, data quality and formatting, data segmentation, as well as compliance to ensure that customer's data is collected, stored and utilized in a regulated and well-organized manner. With the capability of pulling data from various APIs, CDPs can also pull data from other APIs. CDP can also help organizations place customers at the forefront of their marketing strategies and to improve their processes and engage their customers. This article will discuss the benefits of CDPs to organizations. marketing cdp

Understanding the functions of CDPs. The customer data platform (CDP), is software that allows companies to collect, store and manage customer information from one central place. This provides a more precise and complete picture of the customer. It is used to create targeted marketing and personalised customer experience.

  1. Data Governance Data Governance: One of the most important advantages of the CDP is its capacity to categorize, protect, and manage information that is being added to. This includes division, profiling and cleansing on the data that is being incorporated. This ensures that the organization remains compliant with data regulations and regulations.

  2. Data Quality: A key aspect of CDPs is to ensure that the data that is collected is of high-quality. This means ensuring that the data is accurately entered and that it meets the desired quality requirements. This will reduce the need to store, transform, and cleaning.

  3. Data formatting: A CDP can also ensure data follows a defined format. This ensures that kinds of data such as dates match with the information collected from customers and that data is entered in an orderly and consistent manner. customer data platform cdp

  4. Data Segmentation: A CDP also allows for the segmentation of customer data to help better understand the different types of customers. This allows for testing different groups against each other and also obtaining the correct sampling and distribution.

  5. Compliance: The CDP lets companies manage customer data in a way that is compliant. It allows you to specify secure policies and categorize information in accordance with the policies. It can also help you identify compliance violations while making marketing decisions.

  6. Platform Selection: There are many kinds of CDPs to choose from It is therefore important to understand your use case in order to choose the best platform. Take into consideration features like data privacy and the ability of pulling data from other APIs. customer data platform definition

  7. Putting the Customer at the Center This is why a CDP permits the integration of raw, real-time customer information, ensuring the immediacy, accuracy and unison that every marketing department needs to streamline their operations and connect with their customers.

  8. Chat, Billing and more: A CDP helps to find the context for great conversations, no matter if you're looking at billable or past chats.

  9. CMOs and big-data: Sixty-one percent of CMOs say they are not leveraging enough big data, as per the CMO Council. A CDP can assist in overcoming this by offering the complete picture of the customer and allowing for more effective utilization of data for marketing and customer engagement.


With many various types of marketing innovation out there each one typically with its own three-letter acronym you might question where CDPs originate from. Even though CDPs are among today's most popular marketing tools, they're not a completely originality. Rather, they're the latest step in the advancement of how online marketers manage consumer information and consumer relationships (What is Cdp in Marketing).

For many marketers, the single greatest worth of a CDP is its capability to section audiences. With the abilities of a CDP, marketers can see how a single client connects with their company's different brands, and determine opportunities for increased personalization and cross-selling. Naturally, there's far more to a CDP than segmentation.

Beyond audience segmentation, there are 3 big reasons that your company may want a CDP: suppression, customization, and insights. Among the most interesting things marketers can do with data is identify consumers to not target. This is called suppression, and it belongs to delivering genuinely customized consumer journeys (Customer Data Platform Cdp). When a consumer's merged profile in your CDP includes their marketing and purchase information, you can reduce ads to consumers who've already bought.

With a view of every client's marketing interactions connected to ecommerce data, website gos to, and more, everyone throughout marketing, sales, service, and all your other groups has the chance to understand more about each consumer and provide more tailored, pertinent engagement. CDPs can assist marketers resolve the origin of much of their greatest everyday marketing issues (Cdp's).

When your data is detached, it's harder to comprehend your customers and develop significant connections with them. As the variety of information sources used by marketers continues to increase, it's more crucial than ever to have a CDP as a single source of fact to bring all of it together.

An engagement CDP utilizes consumer information to power real-time customization and engagement for consumers on digital platforms, such as websites and mobile apps. Insights CDPs and engagement CDPs make up the majority of the CDP market today. Very couple of CDPs consist of both of these functions equally. To choose a CDP, your company's stakeholders ought to consider whether an insights CDP or an engagement CDP would be best for your requirements, and research study the couple of CDP choices that include both. Customer Data Platform.

Redpoint Global